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Privacy policy

1. Who We Are

2. What Personal Data We Collect

  • We collect the following types of personal data from users:
    • Name
    • Email Address
    • Phone Number (optional)
    • Description of custom request (for custom requests form)
    • Business name and portfolio details (for business licensing form)
  • Sensitive Data: We do not collect any sensitive personal data such as health information.
  • How We Collect Data: Personal data is collected through:
    • Contact forms (for custom requests and business licensing inquiries)
    • Cookies (for Burst Analytics)
    • Analytics (via Burst Analytics)
  • Legal Basis for Collecting Data: We collect this data based on your consent (via contact form submissions) and to fulfill our legitimate interests in providing services and improving our website experience.

3. Comments

  • User Comments: Users cannot comment on our website.

4. Media

  • Uploading Media: Users cannot upload media (photos, videos) to our website.
  • Embedding Media: We do not allow embedding of media (e.g., YouTube videos).

5. Contact Forms

  • We use contact forms through MailerLite. The data collected includes:
    • Name
    • Email
    • Phone Number (optional)
    • Details regarding custom requests or business licensing inquiries
    • For business inquiries, additional fields may include:
      • Business name
      • Links to designs (optional)
      • License preferences
      • Territory and license details
      • Social media handles (optional)
      • Opt-in for newsletter subscription
  • Retention of Data: Contact form submissions are retained as part of our customer records, which may be kept indefinitely for customer service purposes.
  • Usage of Data: We do not use this data for marketing purposes beyond responding to inquiries.

6. Cookies

  • Our website uses cookies to improve your experience, such as:
    • Functional cookies necessary for the operation of the site
    • Burst Analytics cookies for tracking website usage and user behavior
    • MailerLite cookies for form submissions and email management
  • Cookie Consent: We use the CookieYes | GDPR Cookie Consent plugin to ensure that visitors can manage their cookie preferences.

7. Analytics

  • We use Burst Analytics to collect data about how visitors interact with our website. Burst Analytics is a privacy-focused analytics service that does not track or store personal information.
  • Burst Analytics helps us understand:
    • Number of visitors
    • Pages viewed
    • Referral sources (where visitors come from)
  • No Personal Data is Collected by Burst Analytics. It primarily helps us measure and improve website performance.
  • For more information on Burst Analytics’ privacy practices, you can review their privacy policy here.

8. Third Parties

  • We do not share personal data with third parties, except as necessary for the operation of our website (e.g., for website hosting by HostGator).
  • Our third-party providers may include:
    • MailerLite for email subscriptions and marketing
    • HostGator for website hosting
  • Links to Third-Party Privacy Policies:

9. Data Retention

  • Contact Form Entries: We retain contact form data for as long as it is relevant to our customer service needs and as part of our customer records.
  • Analytics Data: Burst Analytics does not store personal data, and its data retention period is limited to statistical purposes.

10. User Rights

  • Your Rights: As a user, you have the right to:
    • Request access to the data we hold about you
    • Request correction of any inaccurate data
    • Request deletion of your data, subject to certain conditions
    • Withdraw your consent to data collection at any time
  • To invoke these rights, please contact us at info@happydolphinstudio.com.

11. Data Transfers

  • Transfer of Data Outside the EU: Our website and services may transfer data outside the European Union, particularly to the servers hosted by HostGator (USA-based) and MailerLite.
  • Compliance: We ensure compliance with the GDPR and other applicable privacy laws by working with providers who adhere to relevant data protection regulations. We rely on the Standard Contractual Clauses (SCCs) for data transfers to countries outside the EU, ensuring the same level of protection for your data as required within the EU.

12. Security Measures

  • We use security protocols such as SSL encryption to protect your data during transmission.
  • Two-factor authentication is used where applicable for managing sensitive information.
  • Security by HostGator: Our hosting provider, HostGator, implements security measures to protect your data on their servers.

13. Data Breach Procedures

  • In the unlikely event of a data breach, we will notify affected users without undue delay and within the legally required timeframe.
  • We will also investigate the breach to understand its cause and mitigate any potential risks.

14. Third-Party Data Sources

  • We do not receive any user data from third parties, including advertisers or data brokers.

15. Automated Decision-Making/Profiling

  • We do not engage in any automated decision-making or profiling based on user data.

16. Regulatory Requirements

  • We are not part of any industry with additional regulatory privacy obligations beyond the GDPR and applicable privacy laws.